History of Healthy Paws
The story goes like this: Rob Jackson and Steve Siadek, both corporate executives in their respective fields, met at a local no-kill shelter and became friends. They had a common passion for helping pet owners afford the veterinary care and to help pets in need. They put their entrepreneurial minds together. Thus in 2008, Rob and Steve co-founded Healthy Paws. Today, Healthy Paws is partnered with Aon Corporation, the world’s largest insurance broker, and plans are underwritten by the Chubb Group, an A-plus-rated insurer, with over 25 billion surpluses. In addition, Healthy Paws is now one of the top companies for customer service and affordable monthly rates. In fact, Healthy Paw boasts the highest customer satisfaction ratings among its competitors.
Here are some interesting background facts on Healthy Paws:
- The founders of Healthy paws developed the Every Quote Give Hope grant program that donates funding to animals in need. All you have to do is get a free quote from their website.
- Healthy Paws is the first pet insurance company to do away with paper forms, and it offers an app to submit and track claims.
- The company full name is Healthy Paws Pet Insurance and Foundation. So when buying a policy from Healthy Paws, you are also donating to their foundation, which awards grants to non-profit rescue organizations and shelters.
Here are Healthy Paws strengths:
- #1 customer-rated pet insurance across several review sites, including highest rates of satisfaction on Trust Pilot (9.7/10), Consumers advocate (9.8/10), and Yelp (4 stars)
- Offers one simple plan with no maximum limits; no per-incident, annual or lifetime caps on claim payouts
- Excellent customer service without long hold times
- Offers flexible deductible and reimbursement options
- Reimbursement based on the actual vet bill, as opposed to benefit schedules
- Has an A+ rated underwriter
- Offers a simple and easy to use mobile app for claims processing
- Offers affordable monthly premiums
- 95% of claims paid within 3-5 days
- With approval from Healthy Paws and the policyholder’s veterinary clinic and on a claims by claims basis, Healthy Paws may pay the veterinary clinic directly
Although great to have, Healthy Paws does not offer the following:
- No vet exam coverage
- No wellness or preventative care coverage
- No prescription food coverage
- No behavioral therapy coverage
- No dental disease coverage
- No flexible coverage for pets aged 8 and older. Limited to $750 deductible/60% coverage
- No 24/7 customer service (however available 7 days a week during regular business hours)
- No hip dysplasia coverage for pets enrolled at age 6 years and older
- No bilateral condition coverage for other injured knee if first knee was pre-existing prior to enrollment.
- Longer waiting period for hips dysplasia coverage (Healthy Paws wait period is 12 months)
- Longer waiting period for accidents (Healthy Paws is 15 days)
A Quick Overview on Healthy Paws:
Although Healthy Paws has some exclusions as noted above, they do boast the highest ratings for customer satisfaction and reviews. In addition, Healthy Paws fits the formula of what the pet parent is looking for today, which is a simple plan with no payout caps, a mobile app allowing paperless claims, and affordable monthly premiums. Furthermore, 95% of claims are settled and paid out within 3-5 days.
It is important to note while Healthy Paws provides coverage for hips dysplasia, this coverage does not include newly enrolled pets aged 6 and above. Therefore, the best time to enroll with Healthy Paws is when your pet is aged 6 and under.
So if you are looking for a pet insurance company with an unlimited payout plan, affordable monthly premiums, and a pet insurance company with consistent high customer satisfaction reviews, click on Get My Quote from banner link above, and check if Healthy Paws plans and prices would be a great fit for you and your pet.